Sales Policy

Effective Date: March 17, 2025

Introduction

At Win X City, we are committed to providing a seamless and transparent shopping experience. Our Sales Policy outlines the terms and conditions related to product purchases, pricing, payment, and order processing on our website https://winxcity.xyz.

Order Processing

  • All orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Customers will receive a confirmation email with tracking details once the order is shipped.

Pricing & Promotions

  • All prices listed on our website are in USD and include applicable taxes unless otherwise stated.

  • Prices are subject to change without prior notice, but orders confirmed at checkout will not be affected.

  • Promotional offers and discount codes must be applied at checkout and cannot be used after order placement.

Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Cryptocurrency (where applicable)

Note: All payments are processed securely, and we do not store credit card information.

Shipping & Delivery

  • We offer worldwide shipping with estimated delivery times varying by location.

  • Shipping fees are calculated at checkout based on the destination and shipping method chosen.

  • Customers are responsible for providing accurate shipping details. Win X City is not liable for orders lost due to incorrect address information.

Order Cancellation

  • Orders can be canceled within 24 hours of placement if they have not been shipped.

  • To request a cancellation, please contact our support team at contact@winxcity.xyz.

  • Once an order has been shipped, cancellations are no longer possible, but you may request a return under our Refund and Returns Policy.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please:

  1. Contact us at contact@winxcity.xyz within 7 days of receiving your order.

  2. Provide photos of the item and packaging for verification.

  3. Upon confirmation, we will arrange a replacement or issue a refund.

Limitation of Liability

  • Win X City is not responsible for delays caused by third-party carriers, customs clearance, or unforeseen circumstances.

  • We are not liable for indirect, incidental, or consequential damages related to product use.

Contact Information

For any inquiries regarding our Sales Policy, feel free to contact us:

Win X City
Street: 2737 University Street, Washington, Seattle, United States
Phone Number: 206-410-6594
Email: contact@winxcity.xyz
Website: https://winxcity.xyz